Below you will find pages that utilize the taxonomy term “Customer-Support”
Giga Raises $61M to Tackle Enterprise Voice AI's Deployment Speed Bottleneck
Giga’s $61 million Series A led by Redpoint Ventures addresses enterprise voice AI’s deployment speed bottleneck, where traditional implementations take months while Giga delivers production-ready systems in under two weeks.
The San Francisco startup’s success with DoorDash demonstrates how unified real-time orchestration infrastructure can finally make enterprise voice AI practical at scale, moving beyond the pilot purgatory that has trapped 60% of enterprise AI initiatives.
Enterprise Voice AI’s Deployment Bottleneck
Enterprise voice AI has struggled with a fundamental infrastructure problem: deployment complexity that turns promising pilots into months-long integration projects. While chatbots can be deployed quickly, production voice AI requires orchestrating multiple real-time systems—speech recognition, natural language understanding, decision engines, database queries, and response generation—all within sub-second latency requirements.